Best way to manually uninstall Protege (ver 5.0.5-beta-17)?
Locked
 
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There is no uninistall folder in my installation as mentioned in some other posts, so I'd like guidance on all the system references I'd have to remove in addition to deleting app folder in my pic. I need to do a clean reinstall.
ProtegeAppFolder.png |
Re: Best way to manually uninstall Protege (ver 5.0.5-beta-17)?
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Deleting the folder should do it.
You can also try to clear the preferences: http://protegewiki.stanford.edu/wiki/ClearingP4Preferences
Tania From: protege-user <[hidden email]> on behalf of sizedam <[hidden email]>
Sent: Wednesday, March 15, 2017 5:57:17 AM To: [hidden email] Subject: [protege-user] Best way to manually uninstall Protege (ver 5.0.5-beta-17)? There is no uninistall folder in my installation as mentioned in some other
posts, so I'd like guidance on all the system references I'd have to remove in addition to deleting app folder in my pic. I need to do a clean reinstall. ProtegeAppFolder.png <http://protege-project.136.n4.nabble.com/file/n4667841/ProtegeAppFolder.png> -- View this message in context: http://protege-project.136.n4.nabble.com/Best-way-to-manually-uninstall-Protege-ver-5-0-5-beta-17-tp4667841.html Sent from the Protege User mailing list archive at Nabble.com. _______________________________________________ protege-user mailing list [hidden email] https://mailman.stanford.edu/mailman/listinfo/protege-user _______________________________________________ protege-user mailing list [hidden email] https://mailman.stanford.edu/mailman/listinfo/protege-user |
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Hi, I have being trying to get my computer run Protégé unsuccessfully and following Csongor advice I sent Protégé logs hoping that this will help locate my problem, but I did not hear back. I found the message below somewhat useful, so I tried as suggested -- I cleared Protégé preferences, again deleted old Protégé versions and installed the new Protégé 5.2. I am getting the same problem as before, but may be this time I can be more specific with my request. This is the error message that may be the key for my problem
Mar 18, 2017 10:22:28 AM java.util.prefs.WindowsPreferences <init>
WARNING: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0x80000002. Windows RegCreateKeyEx(...) returned error code 5. Creating and setting up empty (default) editor kit OWL API Version: 4.2.8.20170104-2310 Loading default configuration parameters for class org.semanticweb.elk.reasoner.config.ReasonerConfiguration Cannot generate ontology catalog for ontology at http://www.semanticweb.org/ioana/ontologies/2017/2/untitled-ontology-4 -------------------------- Generated Diagnosis Model --------------------------- Some more here and the after giving me the same error as before about missing C++ libraries it stops and Protégé will not open.
Would you be able to help me fix this problem?
Thank you so much.
Regards, Neli.
Neli P. Zlatareva, PhD
Professor of Computer Science Department of Computer Science Central Connecticut State University New Britain, CT 06050 Phone: (860) 832-2723 Fax: (860) 832-2712 Web site: cs.ccsu.edu/~neli/ From: protege-user <[hidden email]> on behalf of Tania Tudorache <[hidden email]>
Sent: Friday, March 17, 2017 7:13:46 PM To: User support for WebProtege and Protege Desktop Subject: Re: [protege-user] Best way to manually uninstall Protege (ver 5.0.5-beta-17)? Deleting the folder should do it.
You can also try to clear the preferences: http://protegewiki.stanford.edu/wiki/ClearingP4Preferences
Tania From: protege-user <[hidden email]> on behalf of sizedam <[hidden email]>
Sent: Wednesday, March 15, 2017 5:57:17 AM To: [hidden email] Subject: [protege-user] Best way to manually uninstall Protege (ver 5.0.5-beta-17)? There is no uninistall folder in my installation as mentioned in some other
posts, so I'd like guidance on all the system references I'd have to remove in addition to deleting app folder in my pic. I need to do a clean reinstall. ProtegeAppFolder.png <http://protege-project.136.n4.nabble.com/file/n4667841/ProtegeAppFolder.png> -- View this message in context: http://protege-project.136.n4.nabble.com/Best-way-to-manually-uninstall-Protege-ver-5-0-5-beta-17-tp4667841.html Sent from the Protege User mailing list archive at Nabble.com. _______________________________________________ protege-user mailing list [hidden email] https://mailman.stanford.edu/mailman/listinfo/protege-user _______________________________________________ protege-user mailing list [hidden email] https://mailman.stanford.edu/mailman/listinfo/protege-user |
Re: Best way to manually uninstall Protege (ver 5.0.5-beta-17)?
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Neli,
The preferences error is likely not the one that causes Protege not to start, but it is rather the other errors that you mention, but did not include in your post.
Seeing the entire log will help diagnose the problem. Can you please resend the entire logs?
Thanks, Tania From: protege-user <[hidden email]> on behalf of Zlatareva, Neli (Computer Science) <[hidden email]>
Sent: Saturday, March 18, 2017 7:44:01 AM To: User support for WebProtege and Protege Desktop Subject: Re: [protege-user] Best way to manually uninstall Protege (ver 5.0.5-beta-17)? Hi, I have being trying to get my computer run Protégé unsuccessfully and following Csongor advice I sent Protégé logs hoping that this will help locate my problem, but I did not hear back. I found the message below somewhat useful, so I tried as suggested -- I cleared Protégé preferences, again deleted old Protégé versions and installed the new Protégé 5.2. I am getting the same problem as before, but may be this time I can be more specific with my request. This is the error message that may be the key for my problem
Mar 18, 2017 10:22:28 AM java.util.prefs.WindowsPreferences <init>
WARNING: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0x80000002. Windows RegCreateKeyEx(...) returned error code 5. Creating and setting up empty (default) editor kit OWL API Version: 4.2.8.20170104-2310 Loading default configuration parameters for class org.semanticweb.elk.reasoner.config.ReasonerConfiguration Cannot generate ontology catalog for ontology at http://www.semanticweb.org/ioana/ontologies/2017/2/untitled-ontology-4 -------------------------- Generated Diagnosis Model --------------------------- Some more here and the after giving me the same error as before about missing C++ libraries it stops and Protégé will not open.
Would you be able to help me fix this problem?
Thank you so much.
Regards, Neli.
Neli P. Zlatareva, PhD
Professor of Computer Science Department of Computer Science Central Connecticut State University New Britain, CT 06050 Phone: (860) 832-2723 Fax: (860) 832-2712 Web site: cs.ccsu.edu/~neli/ From: protege-user <[hidden email]> on behalf of Tania Tudorache <[hidden email]>
Sent: Friday, March 17, 2017 7:13:46 PM To: User support for WebProtege and Protege Desktop Subject: Re: [protege-user] Best way to manually uninstall Protege (ver 5.0.5-beta-17)? Deleting the folder should do it.
You can also try to clear the preferences: http://protegewiki.stanford.edu/wiki/ClearingP4Preferences
Tania From: protege-user <[hidden email]> on behalf of sizedam <[hidden email]>
Sent: Wednesday, March 15, 2017 5:57:17 AM To: [hidden email] Subject: [protege-user] Best way to manually uninstall Protege (ver 5.0.5-beta-17)? There is no uninistall folder in my installation as mentioned in some other
posts, so I'd like guidance on all the system references I'd have to remove in addition to deleting app folder in my pic. I need to do a clean reinstall. ProtegeAppFolder.png <http://protege-project.136.n4.nabble.com/file/n4667841/ProtegeAppFolder.png> -- View this message in context: http://protege-project.136.n4.nabble.com/Best-way-to-manually-uninstall-Protege-ver-5-0-5-beta-17-tp4667841.html Sent from the Protege User mailing list archive at Nabble.com. _______________________________________________ protege-user mailing list [hidden email] https://mailman.stanford.edu/mailman/listinfo/protege-user _______________________________________________ protege-user mailing list [hidden email] https://mailman.stanford.edu/mailman/listinfo/protege-user |
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Hi Tania, thank you so much for responding. Here is my previous correspondence regarding my Protégé problem. The entire log in given below. Please let me know if you have any guess what might be the problem and if there is any way to fix it. THANK YOU! Regards, Neli.
From: Zlatareva, Neli (Computer Science)
Hi Csongor, thank you so much for your reply -- I just found it buried in my mailbox. When I run .bat file this is what happens: (please note that I inserted in this log error messages as I am getting them) C:\Program Files (x86)\Protege-5.1.0>setlocal C:\Program Files (x86)\Protege-5.1.0>cd /d C:\Program Files (x86)\Protege-5.1.0\ C:\Program Files (x86)\Protege-5.1.0>jre\bin\java -Xmx500M -Xms200M -Xss16M -XX:CompileCommand=exclude,javax/swing/text/GlyphView,getBreakSpot -DentityExpansionLimit=100000000 -Dlogback.configurationFile=conf/logback-win.xml
-Dfile.encoding=utf-8 -Dorg.protege.plugin.dir=plugins -classpath bundles/guava.jar;bundles/logback-classic.jar;bundles/logback-core.jar;bundles/slf4j-api.jar;bin/org.apache.felix.main.jar;bin/protege-launcher.jar org.protege.osgi.framework.Launcher ----------------- Initialising and Starting the OSGi Framework ----------------- The OSGi framework has been initialised Protege Desktop
Feb 27, 2017 5:35:50 PM java.util.prefs.WindowsPreferences <init> THE FOLLOWING ERROR WINDOW POPS UP AT THIS POINT: MISSING LIBRARIES OR PLATFORM NOT SUPPPORTED WHEN I CLICK OK THIS WINDOW CLOSES AND THE PROTEGE LOG CONTINUES AS FOLLOWS:
An error was thrown: java.lang.UnsatisfiedLinkError: C:\Users\Evgueni\AppData\Local\Temp\ProtegeCache-e2b80694-f0ed-44e2-905b-9d993353402c\bundle36\version0.0\bundle.jar-lib\0\lib\native\64bit\FaCTPlusPlusJNI.dll:
Can't find dependent libraries
THANK YOU so much for your help. It is trully appreciated.
Neli P. Zlatareva, PhD From: protege-user <[hidden email]> on behalf of Csongor Nyulas <[hidden email]> Dear Neli, On 02/18/2017 08:00 AM, Zlatareva, Neli (Computer Science) wrote: Hi, I would greatly appreciate help with the following issue: I have been working with Protégé 5.1 for some time and everything was great. At the moment I decided to update to Fact++ 1.6.5 everything went wrong. I could not open Protégé after restart (suggested to update Fact++). The error I am getting is that MS C++ libraries are missing and after that the editor will not open (I am running .dat file). I tried EVERYTHING -- deleting old versions, downloading
new ones, including JRE because I read somewhere about possible java corruption). I am teaching Sem Web Tech class and very shortly my students will need Protégé for their project. I am very worried that something like this can happen to them and I have no clue how to help. Any suggestions will be greatly appreciated. THANK YOU SO MUCH! Neli P. Zlatareva, PhD
_______________________________________________ protege-user mailing list [hidden email] https://mailman.stanford.edu/mailman/listinfo/protege-user Neli P. Zlatareva, Ph.D Professor of Computer Science Central Connecticut State University, 1615 New Britain, CT 06050. www.cs.ccsu.edu/~neli From: protege-user [mailto:[hidden email]]
On Behalf Of Tania Tudorache Neli, The preferences error is likely not the one that causes Protege not to start, but it is rather the other errors that you mention, but did not include in your post. Seeing the entire log will help diagnose the problem. Can you please resend the entire logs? Thanks, Tania From: protege-user <[hidden email]>
on behalf of Zlatareva, Neli (Computer Science) <[hidden email]> Hi, I have being trying to get my computer run Protégé unsuccessfully and following Csongor advice I sent Protégé logs hoping that this will help locate my problem, but I did not hear back. I found the
message below somewhat useful, so I tried as suggested -- I cleared Protégé preferences, again deleted old Protégé versions and installed the new Protégé 5.2. I am getting the same problem as before, but may be this time I can be more specific with my request. This
is the error message that may be the key for my problem Mar 18, 2017 10:22:28 AM java.util.prefs.WindowsPreferences <init> Some more here and the after giving me the same error as before about missing C++ libraries it stops and Protégé will not open. Would you be able to help me fix this problem? Thank you so much. Regards, Neli. Neli P. Zlatareva, PhD From: protege-user <[hidden email]>
on behalf of Tania Tudorache <[hidden email]> Deleting the folder should do it. You can also try to clear the preferences: http://protegewiki.stanford.edu/wiki/ClearingP4Preferences Tania From: protege-user <[hidden email]>
on behalf of sizedam <[hidden email]> There is no uninistall folder in my installation as mentioned in some other _______________________________________________ protege-user mailing list [hidden email] https://mailman.stanford.edu/mailman/listinfo/protege-user |
Re: Best way to manually uninstall Protege (ver 5.0.5-beta-17)?
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Hi Neli,
It seems that there are missing libraries for Fact++, which causes Protege to crash.
I suggest to try to remove Fact++ as a plugin. You can use Hermit instead.
Please try these 2 steps:
(1) In your Protege installation folder, go to the plugins folder, and remove the uk.ac.manchester.cs.owl.factplusplus-x.y.z.jar (x.y.z is the version)
(2) Go to: C:\Users\Evgueni\AppData\Local\Temp\
and delete all the files and/or folders that start with "ProtegeCache".
Hopefully, this will work. If after doing these 2 steps, Protege is still not starting, please send the new full logs.
Tania
From: protege-user <[hidden email]> on behalf of Zlatareva, Neli (Computer Science) <[hidden email]>
Sent: Monday, March 20, 2017 12:02:21 PM To: User support for WebProtege and Protege Desktop Subject: Re: [protege-user] Best way to manually uninstall Protege (ver 5.0.5-beta-17)? Hi Tania, thank you so much for responding. Here is my previous correspondence regarding my Protégé problem. The entire log in given below. Please let me know if you have any guess what might be the problem and if there is any way to fix it. THANK YOU! Regards, Neli.
From: Zlatareva, Neli (Computer Science)
Hi Csongor, thank you so much for your reply -- I just found it buried in my mailbox. When I run .bat file this is what happens: (please note that I inserted in this log error messages as I am getting them) C:\Program Files (x86)\Protege-5.1.0>setlocal C:\Program Files (x86)\Protege-5.1.0>cd /d C:\Program Files (x86)\Protege-5.1.0\ C:\Program Files (x86)\Protege-5.1.0>jre\bin\java -Xmx500M -Xms200M -Xss16M -XX:CompileCommand=exclude,javax/swing/text/GlyphView,getBreakSpot -DentityExpansionLimit=100000000 -Dlogback.configurationFile=conf/logback-win.xml
-Dfile.encoding=utf-8 -Dorg.protege.plugin.dir=plugins -classpath bundles/guava.jar;bundles/logback-classic.jar;bundles/logback-core.jar;bundles/slf4j-api.jar;bin/org.apache.felix.main.jar;bin/protege-launcher.jar org.protege.osgi.framework.Launcher ----------------- Initialising and Starting the OSGi Framework ----------------- The OSGi framework has been initialised Protege Desktop
Feb 27, 2017 5:35:50 PM java.util.prefs.WindowsPreferences <init> THE FOLLOWING ERROR WINDOW POPS UP AT THIS POINT: MISSING LIBRARIES OR PLATFORM NOT SUPPPORTED WHEN I CLICK OK THIS WINDOW CLOSES AND THE PROTEGE LOG CONTINUES AS FOLLOWS:
An error was thrown: java.lang.UnsatisfiedLinkError: C:\Users\Evgueni\AppData\Local\Temp\ProtegeCache-e2b80694-f0ed-44e2-905b-9d993353402c\bundle36\version0.0\bundle.jar-lib\0\lib\native\64bit\FaCTPlusPlusJNI.dll:
Can't find dependent libraries
THANK YOU so much for your help. It is trully appreciated.
Neli P. Zlatareva, PhD From: protege-user <[hidden email]> on behalf of Csongor Nyulas <[hidden email]> Dear Neli, On 02/18/2017 08:00 AM, Zlatareva, Neli (Computer Science) wrote: Hi, I would greatly appreciate help with the following issue: I have been working with Protégé 5.1 for some time and everything was great. At the moment I decided to update to Fact++ 1.6.5 everything went wrong. I could not open Protégé after restart (suggested to update Fact++). The error I am getting is that MS C++ libraries are missing and after that the editor will not open (I am running .dat file). I tried EVERYTHING -- deleting old versions, downloading
new ones, including JRE because I read somewhere about possible java corruption). I am teaching Sem Web Tech class and very shortly my students will need Protégé for their project. I am very worried that something like this can happen to them and I have no clue how to help. Any suggestions will be greatly appreciated. THANK YOU SO MUCH! Neli P. Zlatareva, PhD
_______________________________________________ protege-user mailing list [hidden email] https://mailman.stanford.edu/mailman/listinfo/protege-user Neli P. Zlatareva, Ph.D Professor of Computer Science Central Connecticut State University, 1615 New Britain, CT 06050. www.cs.ccsu.edu/~neli From: protege-user [mailto:[hidden email]]
On Behalf Of Tania Tudorache Neli, The preferences error is likely not the one that causes Protege not to start, but it is rather the other errors that you mention, but did not include in your post. Seeing the entire log will help diagnose the problem. Can you please resend the entire logs? Thanks, Tania From: protege-user <[hidden email]>
on behalf of Zlatareva, Neli (Computer Science) <[hidden email]> Hi, I have being trying to get my computer run Protégé unsuccessfully and following Csongor advice I sent Protégé logs hoping that this will help locate my problem, but I did not hear back. I found the
message below somewhat useful, so I tried as suggested -- I cleared Protégé preferences, again deleted old Protégé versions and installed the new Protégé 5.2. I am getting the same problem as before, but may be this time I can be more specific with my request. This
is the error message that may be the key for my problem Mar 18, 2017 10:22:28 AM java.util.prefs.WindowsPreferences <init> Some more here and the after giving me the same error as before about missing C++ libraries it stops and Protégé will not open. Would you be able to help me fix this problem? Thank you so much. Regards, Neli. Neli P. Zlatareva, PhD From: protege-user <[hidden email]>
on behalf of Tania Tudorache <[hidden email]> Deleting the folder should do it. You can also try to clear the preferences: http://protegewiki.stanford.edu/wiki/ClearingP4Preferences Tania From: protege-user <[hidden email]>
on behalf of sizedam <[hidden email]> There is no uninistall folder in my installation as mentioned in some other _______________________________________________ protege-user mailing list [hidden email] https://mailman.stanford.edu/mailman/listinfo/protege-user |
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In reply to this post by Tania Tudorache
Hi Tania, I am not sure if you got my e-mail from 3/20 which is why I am resending it. This time I am sending the error log in an attachement. Any help will be greatly appreciated. Thank you. Regards, Neli. Neli P. Zlatareva, Ph.D Professor of Computer Science Central Connecticut State University, 1615 New Britain, CT 06050. www.cs.ccsu.edu/~neli From: protege-user [mailto:[hidden email]]
On Behalf Of Tania Tudorache Neli, The preferences error is likely not the one that causes Protege not to start, but it is rather the other errors that you mention, but did not include in your post. Seeing the entire log will help diagnose the problem. Can you please resend the entire logs? Thanks, Tania From: protege-user <[hidden email]>
on behalf of Zlatareva, Neli (Computer Science) <[hidden email]> Hi, I have being trying to get my computer run Protégé unsuccessfully and following Csongor advice I sent Protégé logs hoping that this will help locate my problem, but I did not hear back. I found the
message below somewhat useful, so I tried as suggested -- I cleared Protégé preferences, again deleted old Protégé versions and installed the new Protégé 5.2. I am getting the same problem as before, but may be this time I can be more specific with my request. This
is the error message that may be the key for my problem Mar 18, 2017 10:22:28 AM java.util.prefs.WindowsPreferences <init> Some more here and the after giving me the same error as before about missing C++ libraries it stops and Protégé will not open. Would you be able to help me fix this problem? Thank you so much. Regards, Neli. Neli P. Zlatareva, PhD From: protege-user <[hidden email]>
on behalf of Tania Tudorache <[hidden email]> Deleting the folder should do it. You can also try to clear the preferences: http://protegewiki.stanford.edu/wiki/ClearingP4Preferences Tania From: protege-user <[hidden email]>
on behalf of sizedam <[hidden email]> There is no uninistall folder in my installation as mentioned in some other _______________________________________________ protege-user mailing list [hidden email] https://mailman.stanford.edu/mailman/listinfo/protege-user |
ProtegeFileErrors.docx (30K)
Re: Best way to manually uninstall Protege (ver 5.0.5-beta-17)?
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Hi Neli,
I already replied on March 21.
Please see here the reply and steps:
Tania From: protege-user <[hidden email]> on behalf of Zlatareva, Neli (Computer Science) <[hidden email]>
Sent: Thursday, March 23, 2017 9:47:39 AM To: User support for WebProtege and Protege Desktop Subject: Re: [protege-user] Best way to manually uninstall Protege (ver 5.0.5-beta-17)? Hi Tania, I am not sure if you got my e-mail from 3/20 which is why I am resending it. This time I am sending the error log in an attachement. Any help will be greatly appreciated. Thank you. Regards, Neli. Neli P. Zlatareva, Ph.D Professor of Computer Science Central Connecticut State University, 1615 New Britain, CT 06050. www.cs.ccsu.edu/~neli From: protege-user [mailto:[hidden email]]
On Behalf Of Tania Tudorache Neli, The preferences error is likely not the one that causes Protege not to start, but it is rather the other errors that you mention, but did not include in your post. Seeing the entire log will help diagnose the problem. Can you please resend the entire logs? Thanks, Tania From: protege-user <[hidden email]>
on behalf of Zlatareva, Neli (Computer Science) <[hidden email]> Hi, I have being trying to get my computer run Protégé unsuccessfully and following Csongor advice I sent Protégé logs hoping that this will help locate my problem, but I did not hear back. I found the
message below somewhat useful, so I tried as suggested -- I cleared Protégé preferences, again deleted old Protégé versions and installed the new Protégé 5.2. I am getting the same problem as before, but may be this time I can be more specific with my request. This
is the error message that may be the key for my problem Mar 18, 2017 10:22:28 AM java.util.prefs.WindowsPreferences <init> Some more here and the after giving me the same error as before about missing C++ libraries it stops and Protégé will not open. Would you be able to help me fix this problem? Thank you so much. Regards, Neli. Neli P. Zlatareva, PhD From: protege-user <[hidden email]>
on behalf of Tania Tudorache <[hidden email]> Deleting the folder should do it. You can also try to clear the preferences: http://protegewiki.stanford.edu/wiki/ClearingP4Preferences Tania From: protege-user <[hidden email]>
on behalf of sizedam <[hidden email]> There is no uninistall folder in my installation as mentioned in some other _______________________________________________ protege-user mailing list [hidden email] https://mailman.stanford.edu/mailman/listinfo/protege-user |
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Hi Tania, Thank you so much for your reply -- I was able to find Fact++ in a different folder (may be an old cache), and deleted it from there. Protege WORKS now -- thank you SO MUCH!!! Regards, Neli.
Neli P. Zlatareva, PhD
Professor of Computer Science Department of Computer Science Central Connecticut State University New Britain, CT 06050 Phone: (860) 832-2723 Fax: (860) 832-2712 Web site: cs.ccsu.edu/~neli/ From: protege-user <[hidden email]> on behalf of Tania Tudorache <[hidden email]>
Sent: Thursday, March 23, 2017 1:01 PM To: User support for WebProtege and Protege Desktop Subject: Re: [protege-user] Best way to manually uninstall Protege (ver 5.0.5-beta-17)? Hi Neli,
I already replied on March 21.
Please see here the reply and steps:
Tania From: protege-user <[hidden email]> on behalf of Zlatareva, Neli (Computer Science) <[hidden email]>
Sent: Thursday, March 23, 2017 9:47:39 AM To: User support for WebProtege and Protege Desktop Subject: Re: [protege-user] Best way to manually uninstall Protege (ver 5.0.5-beta-17)? Hi Tania, I am not sure if you got my e-mail from 3/20 which is why I am resending it. This time I am sending the error log in an attachement. Any help will be greatly appreciated. Thank you. Regards, Neli.
Neli P. Zlatareva, Ph.D Professor of Computer Science Central Connecticut State University, 1615 New Britain, CT 06050. www.cs.ccsu.edu/~neli
From: protege-user [mailto:[hidden email]]
On Behalf Of Tania Tudorache
Neli,
The preferences error is likely not the one that causes Protege not to start, but it is rather the other errors that you mention, but did not include in your post.
Seeing the entire log will help diagnose the problem. Can you please resend the entire logs?
Thanks, Tania
From: protege-user <[hidden email]>
on behalf of Zlatareva, Neli (Computer Science) <[hidden email]>
Hi, I have being trying to get my computer run Protégé unsuccessfully and following Csongor advice I sent Protégé logs hoping that this will help locate my problem, but I did not hear back. I found the message below somewhat useful, so I tried as suggested -- I cleared Protégé preferences, again deleted old Protégé versions and installed the new Protégé 5.2. I am getting the same problem as before, but may be this time I can be more specific with my request. This is the error message that may be the key for my problem
Mar 18, 2017 10:22:28 AM java.util.prefs.WindowsPreferences <init>
Some more here and the after giving me the same error as before about missing C++ libraries it stops and Protégé will not open.
Would you be able to help me fix this problem?
Thank you so much. Regards, Neli.
Neli P. Zlatareva, PhD
From: protege-user <[hidden email]>
on behalf of Tania Tudorache <[hidden email]>
Deleting the folder should do it.
You can also try to clear the preferences: http://protegewiki.stanford.edu/wiki/ClearingP4Preferences
Tania
From: protege-user <[hidden email]>
on behalf of sizedam <[hidden email]>
There is no uninistall folder in my installation as mentioned in some other _______________________________________________ protege-user mailing list [hidden email] https://mailman.stanford.edu/mailman/listinfo/protege-user |
Re: Best way to manually uninstall Protege (ver 5.0.5-beta-17)?
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Great to hear!
Tania From: protege-user <[hidden email]> on behalf of Zlatareva, Neli (Computer Science) <[hidden email]>
Sent: Thursday, March 23, 2017 12:57:48 PM To: User support for WebProtege and Protege Desktop Subject: Re: [protege-user] Best way to manually uninstall Protege (ver 5.0.5-beta-17)? Hi Tania, Thank you so much for your reply -- I was able to find Fact++ in a different folder (may be an old cache), and deleted it from there. Protege WORKS now -- thank you SO MUCH!!! Regards, Neli.
Neli P. Zlatareva, PhD
Professor of Computer Science Department of Computer Science Central Connecticut State University New Britain, CT 06050 Phone: (860) 832-2723 Fax: (860) 832-2712 Web site: cs.ccsu.edu/~neli/ From: protege-user <[hidden email]> on behalf of Tania Tudorache <[hidden email]>
Sent: Thursday, March 23, 2017 1:01 PM To: User support for WebProtege and Protege Desktop Subject: Re: [protege-user] Best way to manually uninstall Protege (ver 5.0.5-beta-17)? Hi Neli,
I already replied on March 21.
Please see here the reply and steps:
Tania From: protege-user <[hidden email]> on behalf of Zlatareva, Neli (Computer Science) <[hidden email]>
Sent: Thursday, March 23, 2017 9:47:39 AM To: User support for WebProtege and Protege Desktop Subject: Re: [protege-user] Best way to manually uninstall Protege (ver 5.0.5-beta-17)? Hi Tania, I am not sure if you got my e-mail from 3/20 which is why I am resending it. This time I am sending the error log in an attachement. Any help will be greatly appreciated. Thank you. Regards, Neli.
Neli P. Zlatareva, Ph.D Professor of Computer Science Central Connecticut State University, 1615 New Britain, CT 06050. www.cs.ccsu.edu/~neli
From: protege-user [mailto:[hidden email]]
On Behalf Of Tania Tudorache
Neli,
The preferences error is likely not the one that causes Protege not to start, but it is rather the other errors that you mention, but did not include in your post.
Seeing the entire log will help diagnose the problem. Can you please resend the entire logs?
Thanks, Tania
From: protege-user <[hidden email]>
on behalf of Zlatareva, Neli (Computer Science) <[hidden email]>
Hi, I have being trying to get my computer run Protégé unsuccessfully and following Csongor advice I sent Protégé logs hoping that this will help locate my problem, but I did not hear back. I found the message below somewhat useful, so I tried as suggested -- I cleared Protégé preferences, again deleted old Protégé versions and installed the new Protégé 5.2. I am getting the same problem as before, but may be this time I can be more specific with my request. This is the error message that may be the key for my problem
Mar 18, 2017 10:22:28 AM java.util.prefs.WindowsPreferences <init>
Some more here and the after giving me the same error as before about missing C++ libraries it stops and Protégé will not open.
Would you be able to help me fix this problem?
Thank you so much. Regards, Neli.
Neli P. Zlatareva, PhD
From: protege-user <[hidden email]>
on behalf of Tania Tudorache <[hidden email]>
Deleting the folder should do it.
You can also try to clear the preferences: http://protegewiki.stanford.edu/wiki/ClearingP4Preferences
Tania
From: protege-user <[hidden email]>
on behalf of sizedam <[hidden email]>
There is no uninistall folder in my installation as mentioned in some other _______________________________________________ protege-user mailing list [hidden email] https://mailman.stanford.edu/mailman/listinfo/protege-user |
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