New Account Can’t Login

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New Account Can’t Login

Jesse Pitcher
Hi,

I have just created an account and attempted to login. I’m receiving the error that my login details are incorrect. I even reset my password and still receiving this error. Can you please assist?

Thanks,

Jesse

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Re: New Account Can’t Login

Felicity Groves
Hi Jesse, did you solve this and if so how? I am having the same issue.
Thanks!



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Re: New Account Can’t Login

Deepjyoti
I am also facing the same issue

On Tue, Apr 14, 2020 at 12:15 PM Felicity Groves <[hidden email]> wrote:
Hi Jesse, did you solve this and if so how? I am having the same issue.
Thanks!



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Mr Deepjyoti Kalita
Assistant Professor,
Department of Library and Information Science,
Cotton University, Guwahati, Assam, India


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Re: New Account Can’t Login

Matthew Horridge-2
Administrator
Hi all,

Please can you confirm that you are using your username to log in and not your email address?  Login with email address isn’t (currently) supported.

Cheers,

Matthew


On Apr 13, 2020, at 23:47, Deepjyoti Kalita <[hidden email]> wrote:

I am also facing the same issue

On Tue, Apr 14, 2020 at 12:15 PM Felicity Groves <[hidden email]> wrote:
Hi Jesse, did you solve this and if so how? I am having the same issue.
Thanks!



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--
Mr Deepjyoti Kalita
Assistant Professor,
Department of Library and Information Science,
Cotton University, Guwahati, Assam, India

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